Drees Homes

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Customer Orientation Representative

Customer Orientation Representative

Job Location 
Position Type 
Regular Full-Time

More information about this job


Our company’s mission is to be America’s leading private homebuilder. We are focused on delivering to our customers the home and features that they uniquely desire with the craftsmanship, durability and a long standing reputation that's uniquely Drees.


Drees Homes, family-owned and operated for 90 years, is ranked as the thirty-second largest home builder in the country by BUILDER media brand as well as the fourteenth largest privately-owned home builder in the country.


Drees has been recognized with many prestigious industry honors, including the home building industry’s equivalent of the Triple Crown, winning all three major industry awards: America's Best Builder, National Housing Quality Award and National Builder of the Year.


 Headquartered in Ft. Mitchell, Kentucky, Drees operates in Northern Kentucky; Cincinnati and Cleveland, OH; Indianapolis, IN; Jacksonville, FL;  Nashville, TN; Raleigh, NC; Washington D.C./Maryland/Virginia ; Austin, Houston, and Dallas, TX.  The company operates as “Drees Custom Homes” in Texas.


Drees Homes is seeking candidates for the position of Customer Orientation Representative to work in Dallas and surrounding areas.  In this position you will be responsible for performing all Warranty Quality Inspections and Homeowner Orientations for our home buyers prior to closing.


We are looking for a very customer-friendly individual with construction knowledge and the discipline to work within specific guidelines.


The ideal candidate should have:

  • Ability to diplomatically and effectively handle stressful customer situations, including conflict resolution
  • Residential building experience/knowledge
  • Experience with quality control preferred
  • Verbal and written communication skills with internal and external customers
  • Basic computer skills including Microsoft Word, experience with iPad preferred
  • Ability to work alone as well as self-driven
  • Customer service background; outgoing, dependable & ethical 

The schedule of this position will be Monday – Friday 8 AM to 5 PM, plus additional hours as necessary.


Join a special team that works together to make Drees a successful company and a rewarding place to work.


Drees offers a competitive pay and benefits package including profit sharing & 401(k) plans.


Equal Opportunity Employer / Drug-Free Work Place


To learn more about Drees Homes, please visit our website - www.dreeshomes.com